Family Healthcare of Hagerstown (FHH) is a private, non-profit community health center providing quality healthcare services for families and individuals at every life stage.
They believe in caring for “the whole person”, and have created a “patient centered medical home” that allows patients to receive many services under one roof: primary care, mental health services, dental care, lab and pharmacy services, case management, group and individual education, and much more.
Their mission is to promote a healthy community by providing affordable, accessible and compassionate healthcare to individuals and families of all ages, races and economic backgrounds. Patients receive more than medical attention and clinical services. They receive personalized, integrated, collaborative care and treatment. FHH believes that patients should be an active part of their care so they want patients to really understand their treatment and care; therefore, they take time to educate and empower their patients.
In the early 1990s, members of the medical community in Washington County joined together in an effort to bring affordable healthcare services to residents of downtown Hagerstown. The community health center that they founded was recognized in 2003 as a Federally Qualified Health Center (FQHC) under the name Walnut Street Community Health Center. In 2015 the Center relocated to South Cleveland Avenue in downtown Hagerstown doing business as Family Healthcare of Hagerstown.
To best serve their patients, FHH is a participating provider with most major insurance companies; this includes Medicare and Medicaid MCOs. There is also a Financial Assistance Program for all patients regardless of inability to pay and they offer a Sliding Fee Discount based on family size and total family income.
The Center is a 501©(3) private, non-profit corporation governed by a volunteer Board of Directors, the majority of who are Family Healthcare patients.