Federal Government Workers: Call MD 2-1-1 for Assistance and Information

government workers urged to call 2-1-1 for assistance

As the government shutdown continues, the effects are being felt by the 420,000 federal employees working without pay and the 380,000 federal employees who have been furloughed. On January 10, thousands of federal employees missed their first paychecks of 2019.

Based on the ALICE report, we know that nearly 43% of working households in Washington County already struggle to make ends meet even with a consistent paycheck, and nearly 30% of households don’t have the emergency savings in place in the event of a job loss. For many workers not getting a paycheck means they have little to no resources to survive. 

As the largest non-government funder of human services, United Way works in partnership with our government to help those in need. 


  • 2-1-1 is committed to helping our communities impacted by the federal government shutdown. Furloughed federal employees and government contractors in need of social services and individuals with questions about availability of public benefits can call 2-1-1 to get help.

  • Our 2-1-1 specialists can help those in need connect to food pantries, health care services and utility and eviction prevention assistance. Callers also can receive information on mental health counseling, transportation, job training, substance use recovery services, child care and volunteer opportunities.

  • Additional information about unemployment benefits for furloughed employees is available from OPM (U.S. Office of Personnel Management) , more details click here

Call 2-1-1 is available 24 hours a day, seven days a week and can serve callers in nearly 200 languages.  Call specialists are trained to provide services in a confidential and compassionate manner.  

Additional resources , available at 211.org


Information related to common questions

  • Unemployment benefits
  • SNAP, WIC, Free and Reduced Price Lunch
  • Public Housing (Section 8)
  • Federal Tax Refunds
  • Medicaid, CHIP, Disability, & Social Security Benefits
  • Benefits for Veterans

Financial Relief and Support from Companies

  • AT&T
  • Bank of America
  • Chase
  • Freedom Mortgage
  • Nationwide
  • Quicken Loans
  • Sprint
  • T-Mobile
  • U.S. Bank
  • Verizon
  • Wells Fargo

Support for Union and Credit Union Members

  • UnionPlus
  • Congressional Federal Credit Union
  • Democracy Federal Credit Union
  • Fed Choice Federal Credit Union
  • First Command Financial Services
  • Launch Federal Credit Union
  • Meriwest Credit Union
  • Navy Federal Credit Union
  • U.S. Employees Credit Union

We will be updating this resource as additional information becomes available.